News : 2016 : September

Heidi Allespach, Ph.D., left, and Erin N. Marcus, M.D.

Miller School Professors Publish Practical Approach to Guiding Residents in Patient Interactions

Over the course of 18 years, Heidi Allespach, Ph.D., associate professor of clinical family medicine, medicine and surgery, and Director of Behavioral Medicine, identified specific patterns in the interactions between new doctors and their patients. In particular, she saw how the relationships were strained by persistent paperwork, electronic medical records and obstacles to delivery of care by insurance carriers.

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